Role: Team Lead – B2C EdTech Sales
Duration: Feb 2022 – Jun 2023
Location: Bangalore, India
🚀 Overview
ODA Class marked my entry into leadership roles, sharpening my skills in sales strategy, mentorship, and team management in a fast-paced EdTech startup. My role revolved around building high-performance sales teams to drive scalable growth for K-10 online education programs.
🛠 Key Responsibilities
- Joined as Individual contributor, promoted to Team lead in an year.
- Managed a team of 6-16 sales reps, handling lead distribution, target setting, and performance tracking.
- Conducted training and mentoring sessions to boost team efficiency and sales performance.
- Executed customer conversion strategies through targeted mentorship and optimized sales processes.
- Collaborated with demo class teachers to refine product delivery based on continuous customer feedback.
🏆 Key Achievements
- Personally generated ₹90L+ in revenue within 10 months, acquiring 600+ new long-term clients with over 70% repeat rate.
- Led the team to collectively generate over ₹3 Cr in 6 months.
- Recognized as “Top Conversion Mentor” (5 times), demonstrating consistent performance and sales mastery.
💡 Notable Projects / Initiatives
- Initiated mentorship-driven sales process enhancements, significantly reducing lead conversion time.
- Pioneered regular feedback loops with product teams, demo teachers, and sales reps to ensure continuous product and sales pitch improvements.
📈 Challenges Faced & How You Tackled Them
Navigating high team attrition common in EdTech sales roles was challenging. I addressed this by creating a supportive environment with regular training, clear incentive structures, and fostering career growth conversations, resulting in improved retention and morale.